Cancellation and Refund Policy

Cancellation Policy for Subscription

For our paid members, you authorize us to charge you the $20 Monthly Membership Fee to your chosen payment method at the time of the initial payment and each month thereafter until you cancel. You must cancel your membership before it renews to avoid being charged the monthly membership fee for the next month. You can cancel your membership at any time. If you cancel your membership and your subscription term has not expired, you may continue to use the services until the end of your then-current membership period and your membership will not be renewed after your then-current membership period expires. You are not eligible for a prorated refund of any portion of the monthly membership fee when you cancel.

How to Cancel Your Account

Monthly membership can be cancelled at any time. If you need to cancel you can message your Care Coordinator through your Oshi Health mobile app or via email at carecoordinator@oshihealth.com to process this request. You can read more about our Terms of Use here.